Data-Protection

1. Introduction

This Privacy Policy explains how Vulcano Massage & Spa collects, uses, stores, and protects the personal data of visitors and customers who use our website and online booking system.

By accessing our website and using our services, you agree to the terms described in this Privacy Policy.

2. Personal Data We Collect

We collect personal data that is necessary to operate our massage service and booking system, including:

2.1. Information you provide directly

Full name
Phone number
Email address
Preferred massage, date & time
Payment information (depending on your payment method)
Any message or note you provide in the booking form

2.2. Automatically collected data

When visiting our website, we may automatically collect:

IP address
Device type
Browser information
Pages viewed
Time and date of your visit
Cookies (see “Cookies” section)

This data helps us improve website performance and user experience.

3. Purpose of Data Collection

Your data is collected and used for the following purposes:

Processing and confirming massage bookings
Contacting you regarding your appointment
Improving customer service and communication
Providing promotions or updates (only with your permission)
Internal analytics and website performance monitoring
Fulfilling legal requirements

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

Depending on your location (e.g., EU, Thailand), we process your data on the following legal bases:

Contract fulfillment: to manage your booking
Legitimate interest: to improve our services
Consent: for marketing, cookies, or newsletter subscriptions
Legal obligation: when required by local regulations

5. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and user experience.
Types of cookies we may use:

Essential cookies – required for website operation
Analytics cookies – measure website performance
Marketing cookies – only if consented by the user

You can disable cookies through your browser settings at any time.

6. Data Storage & Security

We store personal data securely and take appropriate technical and organizational measures to prevent:

Unauthorized access
Data loss
Manipulation
Disclosure

Booking data is stored in secure booking systems and protected databases.

We only store personal data as long as necessary for the purposes described above or as required by law.

7. Sharing Your Data

We only share your information with:

Our internal booking system provider
Payment service providers (if applicable)
Website hosting providers
Authorities when legally required

All partners are required to comply with data protection standards.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to access your data
Right to correct your data
Right to delete your data
Right to withdraw consent
Right to restrict processing
Right to data portability
Right to object to marketing

To exercise these rights, contact us via the contact details below.

9. Data of Minors

Our services are intended for adults.
We do not knowingly collect personal data from minors under the legally required age.

10. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you may contact:

Vulcano Massage
Owner: Suthasanie Zentner
Location: Patong, Phuket, Thailand
Email: vulcano.massage@gmail.com
Phone: + 49 172 3697632

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes become effective once published on our website. Continued use of our services indicates acceptance of the updated version.